Handling stress during exams, handling arguments
with friends, misbehaving with colleagues, being confident over oneself- all
these can be described in two letters- EQ. Emotional Intelligence(EI) is the
ability to perceive, asses and control
one’s own feelings as well as that of others. EQ or Emotional Quotient is the
measure of EI.
The concept of EI was developed by two psychology
professors, John Mayer and Peter Salovey while discussing a politician and
posing the question: How could someone so
smart act so inexplicably dumb? I am sure this question has crossed the
minds of thousands at one point or the other of their life. We often tell
ourselves that we could have performed better if we hadn’t got tensed. The
answer to the question is our Emotional Intelligence. Gone are the days of the
conventional IQ to determine our success.
There is a huge misconception that IQ and EQ oppose
each other. But that’s totally wrong. It is the unison of the heart and the
head which is the true secret of success. IQ is our cognitive ability. EQ is
our ability to think rationally. IQ helps us to solve a problem by facts. EQ
helps us to solve a problem by reasoning. IQ will help you to enter the
doorstep of success, but to enter deeper into the path and stride along
smoothly, you need EI. So next time you take your IQ test, don’t forget to test
your EI too.
Major components of EQ are:
Self
Awareness: Be true to yourself!
Self
Management: Think before you act!
Social
Awareness: Know your society!
Relationship
Management: Empathize with the world!
Study shows that the main criterion for selection of
candidates for a particular job has shifted from high IQ only to high IQ and EQ
both. That is the reason why nowadays HR is an integral part of every interview,
which we so dread! People with high IQ are excellent decision makers and know
when to trust their intuition. They don’t get angry in tough situations. They
can take wise decisions even in times of untoward mishaps. On the other hand,
people with low EQ are more likely to create havoc in the healthy work
environment. They fail to meet deadlines, cannot cooperate with their boss or
mingle with their team members. They are the quitters and a failure. They are
more likely to be kicked out, in spite of having a high IQ.
We experience this in our day-to-day routine also.
We deal with humble clients and dealers, make friends with those who are amiable,
patient and empathize with our feelings. Relationships are nurtured by
emotions. We avoid those who are ill-tempered and rude. Low EQ not only hampers
our work, but also our personal life as well. Thus EQ has become a major part
of the survival of the fittest strategy.
The good news is EI unlike IQ can be enhanced by
various ways. All you need is some nourishment for its growth:
1. Reduce stress.
2. Connect to your emotions.
3. Improve your non-verbal communication.
4. Lighten up.
5. Resolve conflict positively.
Next time you chalk out your
daily schedule; do squeeze in some time to develop and nurture your Emotional
Intelligence.
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